These Terms & Conditions govern your use of the fiv444 platform, including all casino games, sports betting markets, bonus programmes, payment services, and customer support facilities. By accessing or using fiv444, you agree to be bound by these terms in full.
Key Policy Areas
All players must be 18 years of age or older to register and use fiv444. One account per person is permitted. fiv444 reserves the right to request identity verification documents at any time to confirm eligibility.
All transactions on fiv444 are processed in Bangladeshi Taka (BDT). Deposits via bKash, Nagad, Rocket, and Upay are processed instantly. Withdrawals require completed KYC verification before the first payout is released.
All bonus offers are subject to wagering requirements, time limits, and game restrictions. Players must opt in to bonuses before the qualifying deposit is made. Bonuses cannot be withdrawn until wagering conditions are fully met.
All games on fiv444 use certified Random Number Generator (RNG) technology from licensed providers including Pragmatic Play, Evolution Gaming, Microgaming, and Spribe. Collusion, fraud, or exploitation of technical errors is strictly prohibited.
Players are responsible for maintaining the confidentiality of their account credentials. fiv444 uses 256-bit SSL encryption for all data transmissions. Player data is handled in accordance with fiv444's Privacy Policy.
fiv444 is committed to responsible gaming. Players may set deposit limits, session timers, and self-exclusion periods at any time from the account dashboard. The 18+ age restriction is enforced strictly across all platform features.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the fiv444 Platform — whether by creating an account, making a deposit, placing a bet, or simply browsing the game lobby — you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with the fiv444 Privacy Policy and any game-specific or promotion-specific rules published on the Platform.
If you do not agree with any part of these Terms & Conditions, you must not use the fiv444 Platform. Continued use of the Platform following any amendment to these terms constitutes acceptance of the revised terms.
These Terms & Conditions constitute a legally binding agreement between you and fiv444. They supersede any prior agreements, representations, or understandings between you and fiv444, whether written or oral, relating to your use of the Platform.
The fiv444 Platform is strictly for players aged 18 years and above. By registering, you confirm that you are at least 18 years old. fiv444 reserves the right to request proof of age at any time. If it is determined that a player is under 18 years of age, the account will be immediately closed, all Bonus Funds will be forfeited, and any winnings generated will be voided. Deposits made by underage players will be returned via the original payment method where technically possible.
Each player is permitted to hold only one registered account on fiv444. Opening duplicate accounts — whether using the same or different personal details — is a serious violation of these Terms. fiv444 uses automated systems and manual review processes to detect duplicate accounts. If duplicate accounts are identified, all accounts may be suspended, all balances forfeited, and the player may be permanently banned from the Platform.
All information provided during registration must be accurate, complete, and current. This includes your full legal name, date of birth, email address, and mobile number. You are responsible for keeping your registration information up to date. fiv444 accepts no liability for issues arising from incorrect registration details provided by the player.
fiv444 primarily serves players based in Bangladesh. Players are responsible for ensuring that online gaming is permitted under the laws applicable to them in their place of residence. fiv444 makes no representation that use of the Platform is lawful in all jurisdictions.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your account credentials with any other person. Any activity that occurs under your account credentials is your responsibility, regardless of whether you personally authorised that activity.
If you suspect that your account has been accessed by an unauthorised party, you must notify fiv444's support team immediately via Live Chat at [email protected]. fiv444 will investigate and may temporarily freeze the account pending resolution.
fiv444 is required to conduct identity verification before processing the first withdrawal from any account. Players may be asked to provide:
fiv444 reserves the right to request additional documentation at any stage. Accounts that fail to complete KYC within the requested timeframe may have withdrawals suspended until verification is completed.
You may request the closure of your fiv444 account at any time by contacting customer support. Upon account closure, any remaining Real Money Balance will be returned to you via your registered payment method, subject to completion of KYC requirements. Bonus Funds and associated winnings are forfeited upon voluntary account closure.
fiv444 accepts deposits via the following payment methods, all processed in BDT:
The minimum deposit amount on fiv444 is ৳200. There is no standard maximum deposit limit for verified accounts, though individual payment providers may impose their own transaction limits.
Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the player's fiv444 wallet within 60 seconds of the transaction being confirmed by the payment provider. Bank transfer deposits may take up to 30 minutes to appear in the player's account. fiv444 does not impose any fees on deposits; however, your payment provider may charge its own transaction fees.
Important: Only deposit funds from a payment account registered in your own name. Deposits from third-party accounts — including those of family members — may be declined and may trigger an account review.
All transactions on fiv444 are conducted exclusively in Bangladeshi Taka (BDT). No currency conversion is applied. The balance displayed in your fiv444 account at all times reflects the actual BDT amount available.
To be eligible to make a withdrawal, your account must have completed the KYC verification process. Players who have accepted a bonus must also have fully satisfied the applicable Wagering Requirement before the bonus-derived balance becomes eligible for withdrawal.
The minimum withdrawal amount is ৳500. Maximum withdrawal limits may apply depending on your account tier and the payment method selected. VIP Diamond tier players benefit from enhanced daily withdrawal limits. Please contact customer support for details specific to your account level.
Withdrawal requests are reviewed within 24 hours of submission. Once approved, funds are typically received in your bKash, Nagad, Rocket, or Upay wallet within 1 to 4 hours. Bank transfer withdrawals may take 1 to 3 business days depending on the receiving institution's processing schedule.
Withdrawals must be made to the same payment method used for the player's most recent qualifying deposit. This policy exists to prevent fraud and protect the security of player funds. If the original payment method is no longer available, the player must contact customer support to agree on an alternative verified method.
All bonuses, free spins, cashback offers, and promotional rewards offered by fiv444 are subject to the specific terms published alongside each promotion, in addition to these general bonus terms. In the event of any conflict, the specific promotion terms take precedence.
New players on fiv444 are eligible for a welcome bonus of up to ৳20,000 on their first deposit. The welcome bonus is subject to a wagering requirement of 30x the bonus amount. The welcome bonus must be wagered within 30 days of being credited to the player's account. Failure to satisfy the wagering requirement within this period will result in the bonus and any associated winnings being forfeited.
Unless stated otherwise in promotion-specific terms, Bonus Funds carry a standard wagering requirement of 30x. Wagering contributions vary by game type:
A maximum bet of ৳500 per round or spin applies while Bonus Funds are active in the account. Bets exceeding this amount while a bonus is active may result in the bonus and any associated winnings being voided. Players may hold only one active bonus at a time. Bonuses are non-transferable and cannot be exchanged for cash.
fiv444 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Suspected abuse of any promotional offer — including, but not limited to, the use of multiple accounts, coordinated wagering, or exploitation of system errors — will result in immediate forfeiture of the bonus and may result in account suspension.
All casino games available on fiv444 are supplied by certified third-party game providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. Each provider's games use certified Random Number Generator (RNG) technology that has been independently audited for fairness. Return-to-Player (RTP) percentages for each game are available within the game's information panel.
In the event of a technical malfunction, game error, or connectivity failure that affects the outcome of a game round, fiv444 reserves the right to void the affected round and return the wager amount to the player's account. Winnings derived from a demonstrable game malfunction will not be paid. fiv444 accepts no liability for losses incurred as a result of technical failures outside its direct control.
A record of your game history is available within the account dashboard under the "Transactions" or "Game History" section. This record is generated directly from game provider logs and is the authoritative record of all game outcomes on your account.
All sports bets placed on fiv444 are subject to the Platform's displayed odds at the time the bet is confirmed. fiv444 reserves the right to decline or limit any bet at its sole discretion, particularly in circumstances where unusual betting patterns are detected or where the integrity of an event is in question.
A bet may be voided if the event is cancelled, postponed beyond 48 hours of the original scheduled time, or if an obvious pricing error is identified. In all void cases, the original stake is returned to the player's Real Money Balance.
In-play (live) betting odds on cricket, football, and other sports are updated in real time. Due to the nature of in-play markets, there may be brief periods during which bets are suspended — particularly around wickets, goals, or other major events within a match. Bets placed during suspended periods will be void and stakes returned.
Any player found to have placed bets with knowledge of match-fixing, spot-fixing, or any other form of sporting fraud will have their account immediately suspended, all winnings voided, and the matter may be reported to relevant authorities. fiv444 cooperates fully with international sports integrity bodies in relation to suspicious betting activity.
fiv444 is committed to promoting responsible gaming practices. The Platform provides the following tools to all registered players:
If you believe that gambling is having a negative impact on your wellbeing or finances, we encourage you to contact our support team immediately at [email protected] or via Live Chat. Our team is available 24/7 to assist you in activating any of the above protective tools.
For more detailed guidance on managing your gambling, please visit our dedicated Responsible Gaming page.
The following conduct is strictly prohibited on the fiv444 Platform. Any player found engaging in prohibited conduct will face immediate account suspension, forfeiture of balances, and may be subject to legal action:
fiv444 reserves the right to suspend, restrict, or permanently close any player account at any time, without prior notice, in any of the following circumstances:
Where an account is closed due to a breach of these Terms by the player, fiv444 reserves the right to retain any balance in the account pending investigation. Where no breach is established, the remaining Real Money Balance will be returned to the player via the registered payment method.
All content on the fiv444 Platform — including but not limited to the brand name fiv444, logos, graphics, game interfaces, software, text, and promotional materials — is the intellectual property of fiv444 or its licensed content providers. No part of the Platform may be copied, reproduced, modified, distributed, or used for commercial purposes without the prior written consent of fiv444. Game content remains the intellectual property of the respective game provider (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, etc.) and is used under licence.
To the fullest extent permitted by applicable law, fiv444 shall not be liable for:
Nothing in these Terms shall limit fiv444's liability for fraud, death, or personal injury caused by its own negligence, or any other liability that cannot be excluded by law.
fiv444 collects and processes personal data in accordance with its Privacy Policy, which forms part of the agreement between fiv444 and each registered player. By registering on fiv444, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. Your data is never sold to third-party marketing organisations. For the full details of how fiv444 handles your data, please review the Privacy Policy.
fiv444 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, fiv444 will notify registered players via the email address associated with their account, or via an on-screen notification at the next login. The date of the most recent revision is displayed at the top of this document. Continued use of the Platform following notification of a change constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure.
These Terms & Conditions are governed by and construed in accordance with applicable law. In the event of a dispute arising from your use of the fiv444 Platform, you agree to first attempt to resolve the matter by contacting fiv444's customer support team. fiv444 commits to responding to all formal complaints within 5 business days. If a dispute cannot be resolved through direct communication, it may be referred to an appropriate dispute resolution process as agreed between the parties. fiv444 makes no representation that the Platform, or access to it, is appropriate or available for use in any particular jurisdiction beyond Bangladesh.
If you have any questions about these Terms & Conditions, or wish to raise a formal complaint, please contact the fiv444 support team through the following channels:
All formal complaints must be submitted in writing via email to [email protected]. fiv444 will acknowledge receipt of all written complaints within 24 hours and provide a substantive response within 5 business days.
These Terms & Conditions were last updated on 1 January 2026. They supersede all previous versions of the fiv444 Terms & Conditions. Players are encouraged to review this document periodically for any changes.
If anything in our Terms & Conditions is unclear, our 24/7 support team is ready to assist. You can also explore our FAQ, review our Responsible Gaming tools, or head to the casino lobby.